Terms of Service

Welcome to Herse Boutique. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Definitions

• "Herse Boutique," "we," "our," or "us" refers to Herse Boutique and its affiliates
• "Website" refers to herseboutique.com and all associated domains
• "Services" refers to our website, products, and any related services
• "User," "you," or "your" refers to individuals accessing our Services
• "Content" refers to all materials on our Website including text, images, and designs

2. Eligibility

By using our Services, you represent and warrant that:

• You are at least 18 years old or the age of majority in your jurisdiction
• You have the legal capacity to enter into these Terms
• You are not prohibited from using our Services under any applicable law
• All information you provide is accurate and complete

3. Account Registration

To access certain features, you may need to create an account. You agree to:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account
• Not share your account with others or create multiple accounts

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Products and Orders

4.1 Product Information

We strive to display our products accurately. However, colors may vary depending on your monitor settings. Product descriptions are for general information purposes. In case of discrepancies, please contact us before purchasing.

4.2 Order Acceptance

Your order constitutes an offer to purchase. We may accept or decline your order at our discretion. An order is accepted only when we send a shipping confirmation. We reserve the right to cancel orders due to pricing errors, product availability, or suspected fraud.

4.3 Pricing

All prices are in USD unless otherwise indicated. Prices are subject to change without notice. We are not responsible for typographical errors. If a product is listed at an incorrect price, we may cancel your order and refund any payment received.

4.4 Taxes and Duties

Prices may not include applicable taxes, customs duties, or import fees. International customers are responsible for all duties and taxes imposed by their country. See our Shipping Policy for details.

5. Payment

• Payment is required at the time of purchase
• We accept major credit cards and other payment methods displayed at checkout
• Payment processing is handled by secure third-party providers
• You authorize us to charge your payment method for the total order amount
• We do not store your full payment card details on our servers

6. Shipping and Delivery

Shipping terms are detailed in our Shipping Policy. Key points include:

• Delivery times are estimates and not guaranteed
• Risk of loss passes to you upon delivery to the carrier
• We are not responsible for carrier delays or customs processing
• Shipping addresses must be accurate; we are not liable for delivery to incorrect addresses

7. Returns and Refunds

Our return and refund policies are detailed in our Returns & Exchanges Policy. Returns are subject to our stated conditions and time limits.

8. Intellectual Property

8.1 Our Intellectual Property

All content on our Website, including but not limited to text, graphics, logos, images, designs, photographs, software, and trademarks, is owned by Herse Boutique or our licensors and is protected by copyright, trademark, and other intellectual property laws.

8.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Website for personal, non-commercial purposes. You may not:

• Copy, modify, or distribute our Content without permission
• Use our trademarks without written authorization
• Reverse engineer or attempt to extract source code
• Use automated systems to access or scrape our Website
• Remove any copyright or proprietary notices

9. User Conduct

You agree not to:

• Violate any applicable laws or regulations
• Infringe on the rights of others
• Submit false or misleading information
• Upload malicious code or interfere with our systems
• Attempt unauthorized access to our systems or user accounts
• Engage in fraudulent transactions or chargebacks
• Use our Services for any illegal or unauthorized purpose
• Harass, abuse, or harm others through our platform

10. Disclaimer of Warranties

11. Limitation of Liability

Some jurisdictions do not allow limitations on implied warranties or liability for incidental damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

12. Indemnification

You agree to indemnify, defend, and hold harmless Herse Boutique and its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our Services, violation of these Terms, or infringement of any third-party rights.

13. Dispute Resolution

13.1 Informal Resolution

Before filing a formal dispute, you agree to contact us at [email protected] to attempt to resolve any dispute informally. We will try to resolve your concern within 30 days.

13.2 Arbitration Agreement

For users in the United States: Any dispute that cannot be resolved informally shall be resolved by binding arbitration in accordance with the American Arbitration Association rules. Arbitration shall take place in New York, NY. You waive any right to participate in class actions.

13.3 EU Consumer Rights

If you are a consumer in the European Union, you have the right to bring proceedings in the courts of your country of residence. The arbitration clause above does not affect your statutory rights as an EU consumer. You may also use the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to conflict of law principles. For EU consumers, mandatory consumer protection laws of your country of residence shall apply where they provide greater protection.

15. Termination

We may terminate or suspend your access to our Services immediately, without prior notice, if you breach these Terms. Upon termination:

• Your right to use our Services ceases immediately
• We may delete your account and associated data
• Provisions that should survive termination will remain in effect
• Outstanding orders will be fulfilled or refunded at our discretion

16. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be posted on our Website with an updated effective date. Your continued use of our Services after changes constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions shall continue in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy, Returns Policy, and Shipping Policy, constitute the entire agreement between you and Herse Boutique regarding your use of our Services.